Warranty Information
Double Lifetime Warranty – Epoxy Flooring Protection Plan
Automatic Acceptance Clause
By accepting a quote, proposal, or invoice from Miracle Epoxy, the client agrees to all terms outlined in this Double Lifetime Warranty. No additional documentation or physical signature is required beyond the acceptance of the original quote. This policy is effective for all epoxy flooring installations unless otherwise specified in writing.
This warranty is made available publicly at www.miracleepoxy.com, and all customers are encouraged to review it prior to accepting a quote. It becomes legally binding upon approval (verbal or written) of the estimate or proposal provided.
Coverage Summary
This Double Lifetime Warranty covers the epoxy flooring system applied by Miracle Epoxy to residential concrete surfaces only. It provides coverage for delamination and peeling, resulting from workmanship or product failure.
Duration:
-
Original Owner Lifetime: This warranty remains valid for as long as the original purchaser owns the home.
-
Transferable Lifetime: The warranty may be transferred once to a new homeowner after original installation, upon inspection and written approval by Miracle Epoxy.
Covered Under Warranty:
-
Peeling or bubbling caused by improper installation
-
Chalking due to product defects
-
Flooring remaining sticky or tacky beyond the normal curing period
-
Floor not fully drying or curing due to installation errors
-
Epoxy coating failing to properly adhere to the concrete surface
-
Surface tackiness or stickiness persisting longer than expected curing time
-
Loss of adhesion resulting in blistering or lifting
-
Uneven curing or incomplete drying causing surface imperfections
-
Color fading or discoloration caused by product degradation
-
Visible surface defects related to installation or product faults
Not Covered:
-
Cracking or movement in the underlying concrete
-
Light discoloration do to normal wear and tear
-
Moisture vapor transmission issues (efflorescence, lifting due to hydrostatic pressure)
-
Damage caused by misuse, neglect, harsh chemicals, or mechanical impact (e.g., dropped tools, snow plows, jack stands)
-
Normal wear and tear or aesthetic changes over time
-
Personal items
-
Repairs or alterations made by unauthorized contractors
-
Damage from fire, flood, acts of God, or foundation movement
-
Installations over substandard concrete not meeting minimum preparation requirements
-
Any installation in commercial, industrial, or non-residential properties
Maintenance Requirements
To remain eligible for warranty coverage, the following care guidelines must be followed:
-
Clean the surface regularly with pH-neutral cleaners
-
Avoid metal-bladed snow shovels and acidic or solvent-based chemicals
-
Do not drag heavy metal or sharp-edged objects directly on the coated surface
Failure to follow proper maintenance procedures will void this warranty.
Service & Claims
-
There is no service inspection fee for warranty claims
-
This warranty is limited to one (1) claim. After a single approved repair, recoat, or replacement, the warranty is considered fulfilled and voided.
-
All warranty claims must be submitted in writing, including photographs of the issue, within 30 days of noticing the problem
-
Miracle Epoxy reserves the right to repair, recoat, or replace the affected area
-
Warranty-related work will be scheduled based on availability and seasonality, and may require temporary access to the site
Registration
-
Warranty is automatically registered upon acceptance of a quote and completion of installation
-
Transfer requests must be submitted by the new homeowner within 90 days of property ownership transfer and include proof of original installation
Legal & Limitations
This warranty is valid only while it is published on www.miracleepoxy.com and is subject to change at any time. The version of the warranty that is publicly listed at the time of quote acceptance shall be the version that governs the agreement. Customers are encouraged to review the most current version before accepting a quote.
This warranty is non-prorated, non-cancelable by the original purchaser, and limited to the conditions set forth herein. No other warranties, express or implied, including merchantability or fitness for a particular purpose, are provided.
Any disputes arising under this warranty shall be governed by the laws of the state in which the work was performed. In no event shall Miracle Epoxy be liable for incidental or consequential damages.
Protect your investment with confidence. Miracle Epoxy stands behind every floor we install.
